Technical Support

When requesting technical support, please be sure to include as much detailed information about your application as possible. Very often, our Technical Support staff will need additional information in order to be of assistance, so to expedite support, please include a phone number and time where you can be reached. At this time, the fastest way to get technical support help is still by telephone. You can contact Dean Scammahorn (Technical Support) at (864)843-9231 (9 AM - 5 PM ET). If you wish to e-mail us with your technical questions, please do so at techsupport@richmondgear.com.

Sales

Consumer sales of Richmond products are made through distributors. If you need to find contact information for a distributor near you or if you are a distributor in need of sales information or would like information about becoming a distributor for Richmond products, you may call (864)843-9231 (8 AM - 5 PM ET)or e-mail us at sales@richmondgear.com. Most of your questions can be directed to our sales department.

Engineering

If you have specific questions or comments for our engineering department, you can e-mail them at engineering@richmondgear.com. Please note that most application questions can be answered by our Technical Support staff.

Web Site

If you wish to report any problems with this website, e-mail webperson@richmondgear.com.